DigiLog customers are regularly showing substantial returns on their AVS investment. They attribute these to a combination of dramatic increases in the defeat of fraud, significant enhancements to a variety of business efficiencies and reductions in handling times, complaints and associated costs.

By identifying genuine claims within as little as 10 minutes, processing efficiencies are exponentially increased whilst correspondingly, handling costs and times are significantly reduced. On the other hand, in identifying those customers that are potentially high-risk, investigation resources can now be focused on those cases that reveal specific lines of enquiry - capable of exposing tangible evidence of fraud.

When all is said and done, any increase in fraud detection rates will have an immediate effect on the profitability of your company.

In summary, key benefits include:

• Lower operating expenses through reduced handling time and lower ratio of field investigations
   
• Improved fraud detection and defeat rates
   
• Improved management information, in turn delivering focused insight on critical claims handling activities
   
• Business process enhancement via the creation of streamlined, logical and efficient operations
   
• Simple integration into existing work processes with minimal hardware costs or reconfigurations