Welcome

DigiLog's Advanced Validation Solution (AVS) as supplied to financial services companies, is geared to provide a fast, effective and efficient process for validating integrity within conversations taking place between customers and call centres, such as Applications, Claims and Customer Disputed Transactions.

Customers of such companies using our solution enjoy enhanced service levels, quicker and fairer decisions and the potential to be fast-tracked for approval or settlement – provided of course that your intention is not to commit fraud!

The impact of fraud is considerable and affects us all. According to the Home Office, the impact on the UK economy could be as much as £40 billion. One thing is for certain, the cost of fraud is inevitably borne by the general public and it is estimated that every UK household is subsidising fraudsters by over £1800 per annum. Significantly reducing this burden lies at the heart of AVS development.

By proactively seeking to reduce fraud through the use of our Advanced Validation Solutions, companies can now significantly increase the identification and defeat of this costly activity and pass those savings back to their most important asset – you, their customers.

After all, why should criminals and cheats benefit from your footing of their bill?

Please use the Quick Links menu on the right of this page to easily find pages that you may find of interest to your specific requirements.