Welcome

DigiLog's highly innovative Advanced Validation Solutions are geared to provide a fast, effective and efficient process for validating integrity within conversations. These may include those taking place between customers and call centres such as Applications, Claims and Customer Disputed Transactions. Additionally, we have ground-breaking solutions for investigative interviewing of any kind, including policing and other law enforcement or security practitioners.

It is important to know that DigiLog's AVS is so much more than technology. It is a dynamic solution, embracing several key components in contemporary risk evaluation or investigation, utilising Voice Risk Analysis technology, Cognitive Interviewing Skills and Advanced Questioning Techniques amongst others.

Since July 2002, Financial Services Companies have been using our AVS processes for fraud detection across a range of customer transactions and as a consequence, are significantly increasing their power to identify and defeat fraudulent activity whilst enhancing their genuine consumer's experience through fast, fair, accurate and cost-effective validation.

Our solution has been adopted by a variety of companies including Highway, Provident and esure.

All solutions are designed in tandem with you, the client, to meet your business needs and are geared to deliver substantial returns on investment within a framework of responsible professionalism and service excellence.

Our Team at DigiLog has extensive experience and deep insight into the issues that affect your industry, affording complete confidence in our ability to deliver the desired and appropriate solution for your organisation.

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