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Deployment of voice stress analysis in Halifax Bank of Scotland (HBOS) - Voice Quarterly - July 2004
In the fall of 2003, Halifax announced it would hold a three-month pilot
program on its household insurance claims to test whether Voice Risk
Analysis software from DigiLog Corp. could help reduce the cost of
insurance-claim fraud.
Honesty Is the Best Policy - Insurancetech.com - May 18, 2004
Highway Insurance reports that before DigiLog's Voice Risk Analyser was
incorporated in its fraud detection programme, only 5 % of claims submitted for
auto theft were designated as fraudulent.
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